Cancellation and Refund Policies   

CANCELLATION AND REFUND POLICY


30 days prior to program/event: Refunds will be issued, minus a $100 fee, upon receipt of a written notice of cancellation and letter of explanation from a parent or guardian.

30 day leading up the program/event: Refunds will be issued for medical reasons only. Any request from the parent or guardian must be accompanied by a doctor's note.

Injuries: If a player is injured during camp, a refund will be issued in the form of a credit voucher for a future KIIH program for 75 percent of the unused prorated portion of the camp. This credit voucher will be valid for two years from the date issued. Any request from the parent or guardian must be accompanied by a doctor's note.


Discipline: No refunds are given when a participant is expelled for disciplinary reasons.

Voluntary Withdrawal / No Shows: No refunds or credits voucher will be issued

Private Lesson: Cancellations received at least 48 hours prior to scheduled lesson, will receive a credit voucher in the amount paid toward a future KIIH program. If a deposit was not made for private lesson, student will not be allowed to participate in any KIIH program or Private Lesson, until fee is satisfied. There is no refund for cancellations made within 48 hours of scheduled Private Lesson, and student will not be allowed to participate in any KIIH Program or Private Lesson, until full payment of missed Private Lesson fee is satisfied.

Refund checks: Will not be sent until the conclusion of the program

Note: KIIH Inc., cannot provide refunds for cancellations due to unforeseen acts of God, including facility damage/closing complications or weather related rink/facility cancellations. These are highly unlikely to occur, but in the event it does, we will issue credit vouchers for the full amount paid for the affected program. If KIIH Inc., cancels for any other reason not specified above we will offer you a full refund. KIIH Inc., reserves the right to cancel or change camps, dates or locations.

PHOTOGRAPH RELEASE FORM

Participant (and the parent(s) or legal guardian(s), of participant, (if applicable) hereby grant KIIH Inc., the right to use any photograph(s), video images and/or other media of their child, negative or positive, for publicity, advertising and/or other commercial purposes, without any compensation to the participant (and the parent(s) or legal guardian(s), of participant, if applicable). All negatives, slides, digital reproductions, and positives, together with all prints will constitute as KIIH Inc. property, solely and completely.

ZERO TOLERANCE POLICY

KIIH Inc, has a zero tolerance policy with respect to uncontrollable behavior, alcohol, tobacco, drugs and other controlled substances and weapons of any kind. Any participant in possession of any of these will be immediately dismissed from the program and will forfeit all monies paid.

By signing this release and by being enrolled in this program you assent to the enforcement of these policies and you hereby grant KIIH Inc., the right to inspect any and all personal belonging at any time on and off premises in relation to the program.


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Signature of Parent/Legal Guardian Date



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Signature of Camp Participant Date